Maintaining top-notch experience for customers

Like many other marketplaces mainly Amazon & eBay, Jet has specified the below matrix to maintain highest rating  in your seller accounts.  First point will be taken care by Selro by acknowledging  the orders within 15 minutes.

a) Acknowledging orders within 15 minutes

b) Maintain an order acceptance rate greater than 99.00%

c) Complete order processing same day or within  1 business day

d) Provide order tracking information at the time of shipment

e) Deliver most orders 1-5 business days from order placement

f) Maintain an order defect rate less than 2%

g) Modify packing slips to meet Jet’s requirements or do not provide packing slips


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