Selro never takes commissions from sales. It only charges a fixed monthly subscription charge based on order volumes in each tier. Unlike most of our competitors, Selro is committed to keeping pricing transparent to all customers.
What if we go over the order levels for some months? Do you move the subscription tier up automatically?user2023-02-27T17:45:45+00:00
No, Selro doesn’t automatically upgrade the subscription if you go over the order limit in one month (e.g. during Xmas sales). We monitor for two months, and if the number of orders is continuously exceeding the limit, we will let you know and move to the next tier.
If you are moved to the higher tier and your order total decreases please contact our support team at firstname.lastname@example.org and they will review your account and subscription package accordingly.
Where is Selro’s customer support base?user2022-11-30T17:11:28+00:00